Reservation making service stopped

Due to an increasing number of no-show no-payment incidents, we stopped taking reservation for free on behalf of customers.

Due to an increasing number of customers not showing up on their reservation date and not paying the cancellation fees, DEGAM Tsuruoka Tourism Bureau stopped taking reservation/booking requests for free on behalf of customers until further notice. To ask for assistance for reservation making, please use the services of a travel agency or make the reservation online through an online booking service.
We apologize for the inconvenience. We aim to increase the coverage of online booking services in our city very soon.
Thank you for your understanding.